I purchased a premium service and set up an email address to receive call records. Do you keep the call recordings?

The call recordings are sent at the end of the call to the email address defined by the user in the application. For privacy reasons we do not store customer call recordings.

Tags: #Privacy #recording #call recording #record calls

I have set up a voice mailbox in the application and still in case of rejected call, the caller goes to primary number voicemail.

A subscriber may have set up via device settings for a call to go to a voicemail in case of no answer, rejected or busy.As for Num2, forward to voicemail according to those settings is considered as an answered call. The subscriber can control this by going to call settings and turning off the call forward. (Not all mobile operators allow editing those settings).

Tags: #Privacy #Voicemail #Voice mail #Rejected call #Forwarded Call # Answering Machine

What happens to unanswered incoming calls? Does the app have voicemail?

The Num2 app has its own voicemail. You can find voicemail settings under the “Set” tab. In order to receive voicemail messages you must set an email address to which recordings will be sent.For information security reasons, the service provider does not store the recordings of the messages left.

Tags: #Privacy # no answer #not answered calls #incoming call #incoming calls #voicemail #voice mail #answering machine

Can I lock the app for maximum privacy protection?

Currently the lock option is not a part of the app, yet you can do it using innovative handsets with app lock feature, or with an external application such as App Lock.

Tags: # Privacy #lock the app #lock app #app lock #set password #set code

Where do I find the contact file I exported from the app’s phone book?

For Android customers, an export file from the app’s phone book is stored in the root folder of the phone device that the app is installed on.

For iPhone customers, the IOS system does not allow contacts to be exported from the app.

Tags: # Privacy # phonebook # phone book # contacts # contact # file # export